Health and Safety policy

Man and Van Isleworth Health and Safety Policy

Man and Van Isleworth is committed to providing a safe and healthy working environment for our employees, contractors, customers and members of the public who may be affected by our removal and transport activities. This policy sets out the principles and standards we follow to manage health and safety risks and to promote a culture of safe working across all moves, from small man and van jobs to larger property relocations.

Policy Aims and Objectives

The aim of this Health and Safety Policy is to prevent injury, ill health, damage to property and disruption to our services. Our objectives are to:

Identify, assess and control risks associated with household and commercial removals, including lifting, loading, driving and working at customers premises.

Provide information, instruction, training and supervision to ensure our staff are competent to carry out their tasks safely.

Maintain vehicles, equipment and work practices in a safe condition, suitable for the professional handling and transport of goods.

Comply with all applicable health and safety legislation and recognised industry best practice.

Encourage the active participation of employees in improving health and safety performance.

Management Responsibilities

Management at Man and Van Isleworth has overall responsibility for implementing and maintaining this policy. This includes:

Ensuring suitable risk assessments are carried out for our removal and transport activities.

Providing appropriate resources for health and safety, including training, equipment and vehicle maintenance.

Reviewing incidents, near misses and feedback to improve safety procedures.

Monitoring performance and regularly reviewing the policy to keep it relevant and effective.

Ensuring that health and safety considerations are integrated into planning for all moves, from local flat moves to larger house or office relocations.

Employee Responsibilities

Every member of staff has a duty to take reasonable care of their own health and safety and that of others who may be affected by their actions or omissions. Employees must:

Follow all health and safety procedures, training and safe systems of work issued by Man and Van Isleworth.

Use vehicles, tools, lifting aids and protective equipment correctly and report any defects immediately.

Cooperate with management in meeting health and safety requirements and in implementing improvements.

Report accidents, near misses, hazards or unsafe conditions as soon as they are identified.

Refrain from any behaviour that could compromise safety, including the misuse of equipment or working under the influence of drugs or alcohol.

Risk Assessment and Safe Working Practices

Risk assessments are carried out for key tasks associated with our removal services, including manual handling, loading and unloading, driving, and working in and around customers premises. From these assessments we develop and maintain safe working procedures such as:

Planning moves in advance to consider access routes, parking, stairways, lifts and any restrictions that may affect safe loading and unloading.

Using correct manual handling techniques and team lifting for heavy or awkward items such as furniture, appliances and bulky boxes.

Employing moving equipment such as trolleys, skates and straps where appropriate to reduce lifting strain and protect goods.

Maintaining good housekeeping standards in vehicles and on site to minimise slips, trips and falls.

Ensuring safe stacking, securing and protection of items in transit to prevent movement, damage or injury.

Vehicle and Equipment Safety

Our vehicles and removal equipment are central to safe and reliable operations. Man and Van Isleworth will:

Ensure vehicles are regularly inspected, serviced and maintained in line with legal requirements and manufacturer guidance.

Carry out pre use checks of vehicles and key equipment such as ramps, tail lifts where fitted, and securing straps.

Remove from service any vehicle or item of equipment that is found to be defective until it is repaired or replaced.

Ensure that loads are within safe weight limits and evenly distributed to maintain vehicle stability.

Provide suitable protective materials such as blankets and covers to protect both goods and property during moves.

Training, Information and Supervision

We recognise that competent staff are essential to maintaining high health and safety standards. Man and Van Isleworth will:

Provide induction training for new employees, covering our health and safety procedures, safe driving expectations and manual handling practices.

Offer ongoing refresher training where needed, particularly in manual handling and safe loading.

Ensure that drivers hold the appropriate driving licence and are briefed on safe driving techniques and journey planning.

Provide supervision and support, especially for less experienced staff, to reinforce safe working methods.

Communicate clearly with staff about site specific risks before and during jobs.

Customer and Public Safety

We are committed to protecting customers and members of the public during removal operations. To achieve this we will:

Explain to customers any safety precautions that may affect them, such as staying clear of loading areas, ramps or moving vehicles.

Take care to protect floors, walls, doorways and fixtures to prevent damage and associated hazards.

Organise loading and unloading areas to minimise obstruction to pavements, entrances and shared spaces, as far as reasonably practicable.

Work considerately and efficiently to reduce disruption to neighbours and other road users.

Secure vehicles when parked and never leave engines running unnecessarily in residential or commercial areas.

Accident Reporting and Emergency Procedures

All accidents, injuries, near misses and dangerous occurrences connected with our removal activities must be reported to management. Man and Van Isleworth will:

Record and, where required, investigate incidents to identify causes and put in place corrective actions.

Ensure staff know what to do in the event of an emergency, including road traffic incidents, fire, serious injury or sudden illness.

Provide basic first aid provisions and ensure that at least one member of the team on each job is familiar with simple first aid response procedures.

Cooperate with any official investigations when required by law.

Monitoring, Review and Continuous Improvement

Health and safety performance is monitored on a regular basis. This policy and the associated procedures will be reviewed periodically, and whenever there are significant changes to our operations or relevant legislation. Feedback from employees and customers is welcomed and will be considered as part of our ongoing commitment to improving safety in all aspects of our man and van and removal services.

This Health and Safety Policy is endorsed by the management of Man and Van Isleworth and is communicated to all employees. It is made available to customers and other interested parties on request, demonstrating our commitment to carrying out every move as safely and responsibly as possible.



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Contact us

Company name: Man and Van Isleworth Ltd.
Opening Hours:
Monday to Sunday, 07:00-00:00

Street address: 44 Parkwood Rd
Postal code: TW7 5HA
City: London
Country: United Kingdom

Latitude: 51.4789520 Longitude: -0.3308400
E-mail:
[email protected]

Web:
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